TravelchainHelp Center

Reward eligibility

A reward depends on a tracked, provider-approved affiliate conversion—not simply on completing a purchase.

Core conditions

  • Sign in before selecting the offer.
  • Start the search through Travelchain.
  • Select an offer marked reward-eligible.
  • Continue through the tracked provider button.
  • Do not replace attribution with another coupon, cashback service, or affiliate link.
  • The provider must report and approve the eligible conversion.
  • The booking must remain eligible under the provider’s program.

Cancellation, full refund, dispute, duplication, rejection, ineligibility, or correction can prevent or reverse a reward.

Which bookings are eligible? · Missing reward claim