Travelchain support will never ask for your wallet seed phrase, private key, email password, complete card number, or CVC code.
What to know
Support may ask for a provider name, booking reference, redacted confirmation, route, dates, amount, or public wallet address when relevant. Those details are enough for ordinary matching work.
What to do
- Check that the request appears in your signed-in support case.
- Redact unrelated personal and payment information.
- Refuse requests for secrets or funds.
- Report suspicious messages.