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How to complete an eligible bookingFollow the tracked Travelchain handoff and keep your confirmation so an eligible referral can be verified.Why Travelchain redirects you to another websiteThe selected provider completes the transaction, issues the booking, and manages the reservation.Who charged my card?The external provider or its payment processor normally appears on your statement—not Travelchain.Where can I find my booking confirmation?Your airline, agency, or booking site issues the confirmation after payment.What should I do if the provider page shows a different price?Check the itinerary and final total, then return to Travelchain if the updated offer is not acceptable.My payment succeeded, but I did not receive confirmationContact the provider that accepted payment and avoid paying a second time until the first charge is identified.Can Travelchain change or cancel my booking?External providers normally handle booking changes, cancellations, and refunds under their fare conditions.How do I contact the airline or travel agency?Use the contact details in the provider confirmation or the provider’s verified website.Why did my selected offer expire?Travel inventory and provider handoffs can expire when availability or fare conditions change.How to avoid losing referral trackingKeep the tracked provider tab, avoid competing referral links, and finish the same booking session where possible.