Look for a confirmation from the provider that accepted payment. Travelchain does not issue the ticket or provider booking confirmation.
What to know
The message may arrive by email, appear in the provider’s account, or be available from its order-status page. Check spam and confirm that your email address was entered correctly.
What to do
- Search your inbox for the provider name.
- Check spam and promotions folders.
- Sign in to the provider account used at checkout.
- Contact the provider with the payment time and statement descriptor.