The current application does not offer a self-service manual trip import.

What to know

Trips are intended to come from sufficiently matched provider data so Travelchain does not create an unverified booking record. Support can investigate a missing trip, but cannot issue a ticket or invent confirmation.

What to do

  1. Open Contact support.
  2. Choose Trip not appearing.
  3. Provide the provider and booking reference.
  4. Attach a safe confirmation if needed.