The current application does not offer a self-service manual trip import.
What to know
Trips are intended to come from sufficiently matched provider data so Travelchain does not create an unverified booking record. Support can investigate a missing trip, but cannot issue a ticket or invent confirmation.
What to do
- Open Contact support.
- Choose Trip not appearing.
- Provide the provider and booking reference.
- Attach a safe confirmation if needed.
