A trip will not appear until Travelchain receives enough provider data and can match it safely to your account.
What to know
Common causes include delayed reporting, an anonymous or different-account click, blocked attribution, missing booking details, cancellation, or a provider that does not supply itinerary data.
What to do
- Confirm the provider issued the booking.
- Check that you used the correct Travelchain account.
- Wait for any provider reporting period shown.
- Contact support with the provider and booking reference if it still does not appear.