Statuses show what Travelchain has received and verified; they do not replace the provider’s reservation status.
RedirectedYou selected a provider, but Travelchain has not received booking confirmation.
TrackingTravelchain is waiting for referral information.
PendingA booking or reward was reported but is not yet verified.
ConfirmedTravelchain received sufficient confirmation of the booking.
Reward availableThe eligible reward was approved and added to the available balance.
ReversedA previously recorded reward was removed following cancellation, refund, rejection, or correction.
Needs reviewTravelchain could not automatically match the booking and support review is required.
Provider status comes first
For check-in, schedule changes, ticket validity, cancellation, or refund progress, use the provider’s confirmation and manage-booking page.