Cancel or request a refund with the provider that issued the booking.
What to know
A cancelled or fully refunded eligible conversion may cause a pending or available reward to be reversed. Provider refund timing and rights depend on its fare terms and applicable law.
What to do
- Use the provider’s manage-booking page.
- Keep the cancellation and refund confirmation.
- Check your payment method for the refund.
- Contact Travelchain only for trip or reward-record discrepancies.